Computer Warranty Services :: A Leading North American Provider of Warranty Support Services

Customer Satisfaction Survey

Please help us serve you and others better by completing our Web Site Customer Satisfaction Survey. Answering the questions below should only take a few minutes. Your participation is completely voluntary and will help us ensure that our 24/7 Help Desk and On-site repair services are performed in a professional, courteous and knowledgeable manner. This information is used solely by CWS to improve our Help Desk and On-site field technicians performance.

Please choose the area that applies to your CWS service experience.

Call Center Help Desk Support:

How do you rate us?

	Excellent				Poor
	5	4	3	2	1
Timeliness of Delivery
Professionalism/Courtesy of Sales Staff
Quality of Service
Timeliness of Delivery
Satisfaction with Special Requests
Would you recommend our service to others
Over all Service experience

On-site Service Support:

How do you rate us?

	Excellent				Poor
	5	4	3	2	1
Scheduling performance
Parts Delivery
Quality of Service
Professionalism of Technician
Satisfaction with Special Requests
Would you recommend our service to others
Over all Service experience

Data Backup:

How do you rate the free storage offered?

	Excellent				Poor
	5	4	3	2	1
Quality of Service
Ease of Use
Amount of Storage Offered
Professionalism of Technical Support
Satisfaction with Overall Performance
Would you recommend our service to others
Over all Service experience

Please provide additional information or comments:

Do not use this comment box to submit questions. We cannot reply to questions you submit through the survey form. If you have a question, please refer to our Contact Us page.