CWSC® 24x7 Hardware Performance Monitoring and Managed Antivirus Services Support
Exclusive Proactive Service from CWSC®, traditional extended warranty plans only provide a reactive repair or replacement service after an equipment or device failure has occurred. The result is you are out of service until the repair or replacement can be made, inconvenience, lost productivity, communications, possibly lost data, and always lost time to deal with the situation. The CWSC® Hardware Performance Monitoring and Managed Antivirus Services are major parts of the CWSC® exclusive comprehensive protection plans that provide preventative protection to detect and stop problems before they become equipment failures.
This service monitors the performance of your hardware devices, and scans for viral attacks 24x7, it does NOT track or monitor or record any user activity, and reports any performance irregularities, or potential problems that could become the source of system failures to the CWSC® Technical Help Desk. Once an alert is received, one of our certified technicians will contact you to diagnose the issue or potential problem to determine a resolution. Providing you with the optimum user experience of your equipment and maximize your productivity you’re your technology investment.
The CWSC® Hardware Performance Monitoring Service works on:
- Desktop and Notebook Computers
- Compatible with equipment running the following operating systems:
- MS Windows
- Apple OSX
Hardware Performance Monitors:
- Fan Speed
- System Temperature
- Power Supplier
- Disk Space
- Disk Space Consumption
- Operating System Services
- Processor Performance
- Memory Usage
Viral attacks are the largest and continuously growing number one cause of digital equipment and device failure in our lives today. The CWSC® Managed Antivirus Service is a business class service that is available for servers, workstations, desktops, and notebooks that protects your equipment 24x7 against all the types of threats that are attacking our equipment worldwide. This threat is so pervasive, CWSC® does not presume that, as effective as this managed service is, that occasionally an attack my not be successful in infecting your equipment; but if that happens, CWSC® will remove the virus free of charge, and get you back any operational as quickly as possible.
Managed Antivirus Features:
- Root-Kit detection
- Immediate Reporting of Detected Problems to Help Desk
- Remote Access Layer to Monitor Remote Sites
- Antivirus Software Patch Management Status
- Low Overhead, Minimizes System Resource Usage
CWSC® created the Proactive Protection Services because we believe what Ben Franklin once stated over two hundred years ago, “An ounce of prevention is worth a pound of cure”, the circumstances that inspired Mr. Franklin to make the statement obviously had nothing to do with any of the same applications as CWSC®, however the greatness of a truth is that it is universal in application.