CWSC® Interactive Whiteboard Service Plan & Procedures
General Terms & Conditions
The warranty is valid only when the warranty card is properly completed, and upon presentation of the CWSC® issued warranty/service plan number. CWSC® reserves the right to refuse warranty repairs if this information has been removed or changed after the original purchase of the product from the dealer.
CWSC's obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself.
Warranty repairs must be carried out by a CWSC® Authorized Service Centre. Warranty cover will be void, even if a repair has been attempted by any unauthorized service center. CWSC® shall not be liable for reimbursements claims and damages that may result from the unauthorized repair of the product.
Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of this warranty may be full filled with functionally equivalent service exchange units.
The warranty is not applicable to cases other than defects in material, design and workmanship.
The warranty does not cover the following:
Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear.
Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with the manufacturer’s instructions on usage and maintenance. Defects resulting from usage of the product in conjunction with accessories that are not approved by the manufacturer or CWSC® for use with this product. Failure of the product arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the product user manual.
Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of CWSC®.
Unauthorized modifications carried out to the product in order to comply with local or international technical standards in countries for which this CWSC® product was not originally designed. The serial no. on the product has been altered, deleted, removed or made illegible.
This warranty does not affect the consumers' statutory rights nor the consumers' rights against the dealer related to their purchase/sales agreement.
This warranty is not transferable. This warranty will be the purchasers' sole and exclusive remedy and neither CWSC® nor its service centers shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product. DISCLAIMER: CWSC® shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced.
The above policies are for warranty service and the customer will be responsible for any costs associated with non-warranty conditions. CWSC® reserves the right to make final decisions regarding problem determination and the appropriate service option. Exchange units assume the remaining warranty of the original product. Please refer to your CWSC Limited Warranty Statement for complete terms and conditions, as some models have other terms and conditions. Some limitations and restrictions apply and these programs are subject to change without prior notice.