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Printer Overviews - Which Do You Have?

Impact vs. Non-impact Printers
There are several major printer technologies available. These technologies can be broken down into two main categories with several types in each:
Impact - These printers have a mechanism that touches the paper in order to create an image. There are two main impact technologies:

  • Dot matrix printers use a series of small pins to strike a ribbon coated with ink, causing the ink to transfer to the paper at the point of impact.
  • Character printers are basically computerized typewriters. They have a ball or series of bars with actual characters (letters and numbers) embossed on the surface. The appropriate character is struck against the ink ribbon, transferring the character's image to the paper. Character printers are fast and sharp for basic text, but very limited for other use.

Non-impact - These printers do not touch the paper when creating an image. Inkjet printers are part of this group, which includes:

  • Inkjet printers, which are described in this article, use a series of nozzles to spray drops of ink directly on the paper.
  • Laser printers, covered in-depth in How Laser Printers Work, use dry ink (toner), static electricity, and heat to place and bond the ink onto the paper.
  • Solid ink printers contain sticks of wax-like ink that are melted and applied to the paper. The ink then hardens in place.
  • Dye-sublimation printers have a long roll of transparent film that resembles sheets of red-, blue-, yellow- and gray-colored cellophane stuck together end to end. Embedded in this film are solid dyes corresponding to the four basic colors used in printing: cyan, magenta, yellow and black (CMYK). The print head uses a heating element that varies in temperature, depending on the amount of a particular color that needs to be applied. The dyes vaporize and permeate the glossy surface of the paper before they return to solid form. The printer does a complete pass over the paper for each of the basic colors, gradually building the image.
  • Thermal wax printers are something of a hybrid of dye-sublimation and solid ink technologies. They use a ribbon with alternating CMYK color bands. The ribbon passes in front of a print head that has a series of tiny heated pins. The pins cause the wax to melt and adhere to the paper, where it hardens in place.
  • Thermal autochrome printers have the color in the paper instead of in the printer. There are three layers (cyan, magenta and yellow) in the paper, and each layer is activated by the application of a specific amount of heat. The print head has a heating element that can vary in temperature. The print head passes over the paper three times, providing the appropriate temperature for each color layer as needed.

Out of all of these incredible technologies, inkjet printers are by far the most popular. In fact, the only technology that comes close today is laser printers.
CWSC® does not repair Solid ink, Dye-sublimation, Thermal wax or Thermal autochrome printers currently.


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Computer Warranty Services Corporation
204 Bagdad Street
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Leander, Texas 78641
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Main: 1-214-224-0440
International: 011+214-2240440
N.A. : 1-877-614-7181 (toll free)
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