CWSC® IT Support Services Overviews
CWSC® Response Time Overview
Same day on-site response and critical response
- Providing 2, 4, 6 hour response times
- Providing 7am to 6pm response
Next business day on-site services
- 7am to 6pm response
- Set appointment time response
Same Day Walk-in repair services through our authorized service centers
Quick Turnaround Depot service for those out of the way locations via UPS overnight
We specialize in all IT support areas with 24/7/365 remote systems monitoring, Cloud unlimited backup and storage and 2-, 4-, 6- & 8-hour critical response times, as well as next business day, on-site repair and/or replacement of components, software, networking issues, virus, malware, hacking, and security issues with toll-free 24/7 technical support call in center.
We provide service to some of the biggest institutions and government agencies in North America, so you may rest assured we are the professionals that can handle any of your IT needs. Call us with your questions on how we can assist you.
Computer Workstations and Servers
Computer Workstations and servers are an integral part of every business, whether a government, institution, major corporation, business or SOHO. If the computers are down, the business is down.
We can make sure your equipment has a 99.9% up-time. Using our remote 24/7/365 systems monitoring, we are aware of the problem before it happens and are able to rectify the situation before your system goes down.
From hardware to software-related issues, we have the ability to repair the issue remotely, walk-in or on-site, if need be.
Personal Electronic Services
Our world is filled with gadgets; from digital cameras and GPS units, to ebook Readers, iPads, and MP3 Players, we provide the support and service you need when something is amiss.
We offer coverage plans and service for every personal and home IT gadget you can think of at an affordable price that is renewable every year.
Our service plans are the best available. If we are unable to fix the issue, we will replace the item with the exact make and model. Give us a call for more information or if you have a question regarding our electronic services.
OEM Services and Support
We offer comprehensive service plan programs for OEMs & System Builders providing total field support for your products.
- On-site Repair Services
- 24/7 Call Center Help
- Software Upgrades
- Equipment Upgrades
- Component Upgrades
- Network Installations
- OS Support
- Antivirus total protection
- Unlimited Cloud backup
- Theft tracking software
- Remote monitoring
- Remote Repairs
- No DOA Returns
- Parts Logistics Support
- Field Reporting
We offer unique services and IT support, provide insurance for IT equipment, and offer services to fit your needs or challenges. Rest assured we are the professionals watching your back for any of your or your customers IT needs.
Contact us for more information regarding our IT support services.